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Important Disclaimers & Notices
Booking DisclaimerWhen you click a booking link or contact a practitioner through Find My Therapy, you are interacting directly with an independent third-party provider. Bookings, communications, and services are managed by the practitioner and their own systems. Find My Therapy is not responsible for appointment availability, cancellations, fees, or the quality of services provided.
DisclaimerFind My Therapy is an online directory that connects users with independent therapists and allied health professionals across Australia. Find My Therapy does not provide healthcare services, medical advice, diagnosis, or treatment. Information on this website is provided for general information purposes only and should not be relied upon as a substitute for professional medical or health advice. All practitioners listed on Find My Therapy operate independently and are responsible for the services they provide. Find My Therapy does not endorse, recommend, or guarantee any practitioner, service, or treatment outcome.
Medical Emergency NoticeFind My Therapy is not suitable for emergencies. If you or someone else is experiencing a medical or mental health emergency, call 000 (Australia) or seek immediate assistance from emergency services.

Privacy PolicyTerms & Conditions
2026 Find My Therapy. All Rights Reserved

Privacy Policy

Privacy Policy 1.0

Effective Date: 02/02/2020
Last Updated:02/022024

FindMyTherapy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and platform (the “Site”).

By using FindMyTherapy, you agree to the terms of this Privacy Policy.


1. Information We Collect

a. Information You Provide to Us

  • Account Information: Name, email address, phone number, password, and location.

  • Health Preferences: Your selected therapy preferences or conditions (if voluntarily shared).

  • Booking Details: Appointment history, feedback, messages with providers.

  • Provider Data: Licenses, qualifications, profile content (for therapists/wellness professionals).

b. Automatically Collected Information

  • Device Data: IP address, browser type, device information.

  • Usage Data: Pages visited, time on site, clicks, session data.

  • Cookies: We use cookies and similar technologies to enhance your experience (see Section 7).


2. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Facilitate appointment bookings and communication.

  • Match users with appropriate providers.

  • Personalize your user experience.

  • Send notifications, reminders, and updates.

  • Ensure compliance with legal obligations.


3. Sharing of Information

We may share your information with:

  • Service Providers: Third-party vendors who help operate our platform (e.g., hosting, payment processing).

  • Therapists: Limited information necessary to provide services.

  • Legal Authorities: If required by law or to protect rights, safety, or prevent fraud.

  • Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred accordingly.

We do not sell or rent your personal data to third parties.


4. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent at any time.

  • Object to certain types of processing.

  • Lodge a complaint with a data protection authority.

To exercise these rights, email us at: Test@test.com


5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required or permitted by law.


6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. Please take steps to protect your account credentials.


7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • User authentication

  • Preferences and settings

  • Analytics (e.g., Google Analytics)

  • Improving platform performance

You may adjust your browser settings to decline cookies, but this may impact your experience on our Site.


8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before sharing personal information.


9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.


10. International Users

If you access our services from outside [Insert Country], your data may be transferred and stored in [Insert Country] or other jurisdictions where data protection laws may differ.


11. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be notified via email or prominent notice on our Site. Continued use of our services after changes means you accept the updated policy.


12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email:test@test.com
Phone: 40000000
Mailing Address: 


Would you like this policy to be tailored for specific regions (e.g., GDPR for EU, HIPAA for U.S. health data) or for a mobile app version?